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How-To Guides

ACES ETM How-To Guides – Mastering the Employee Portal

1. Introduction

Welcome to our How-To Guides section, designed to help you navigate and use the ACES ETM employee portal effectively. In this section, we will provide step-by-step instructions for various tasks, such as account setup, schedule management, payroll and benefits, and more. Our goal is to help you master ACES ETM and make the most of its features.

2. Account Setup and Login

Creating a new ACES ETM account

  1. Visit the ACES ETM registration page provided by your employer.
  2. Enter your personal information as prompted, including your employee ID and other required details.
  3. Create a unique username and a strong, secure password.
  4. Complete any additional steps as required, such as setting up security questions or providing contact information.
  5. Submit your registration and wait for confirmation from your employer or HR department.

Logging in to the employee portal

  1. Visit the ACES ETM login page.
  2. Enter your username and password.
  3. Click “Login” to access your account.

Resetting a forgotten password

  1. On the ACES ETM login page, click “Forgot Password.”
  2. Enter your username or email address.
  3. Follow the instructions sent to your email to reset your password.

3. Schedule Management

Viewing and understanding your work schedule

  1. Log in to your ACES ETM account.
  2. Navigate to the “Schedules” section.
  3. View your current schedule, including your shifts, days off, and any pending requests.

Requesting time off or vacation days

  1. Go to the “Schedules” section in your account.
  2. Click on “Request Time Off” or “Vacation Request.”
  3. Fill out the required information, such as the dates and reason for your request.
  4. Submit your request and wait for approval from your manager.

Swapping shifts with coworkers

  1. In the “Schedules” section, click on the shift you’d like to swap.
  2. Select “Swap Shift” or “Request Coverage.”
  3. Choose an eligible coworker to swap with or request coverage from.
  4. Submit your request and wait for approval from both your coworker and manager.

Adjusting availability

  1. Navigate to the “Schedules” or “Availability” section in your account.
  2. Click on “Edit Availability” or a similar option.
  3. Update your preferred working hours and days.
  4. Save your changes and submit them for approval, if necessary.

4. Payroll and Benefits

Accessing pay stubs and direct deposit information

  1. Log in to your ACES ETM account.
  2. Go to the “Payroll” or “My Pay” section.
  3. View and download your pay stubs or direct deposit details.

Understanding and managing your benefits

  1. Navigate to the “Benefits” section of your account.
  2. Review your available benefits, such as health insurance, retirement plans, and employee discounts.
  3. Make any necessary changes or enrollments during open enrollment periods or after qualifying life events.

Updating personal and tax information

  1. Go to the “My Profile” or “Personal Information” section.
  2. Update your personal details, such as your address, phone number, or emergency contacts.
  3. Update your tax information, including your W-4 withholding allowances or state tax forms.

Tracking paid time off and sick leave

  1. Visit the “Time Off” or “Leave” section in your account.
  2. Review your available and used paid time off (PTO) and sick leave.
  3. Request additional time off or report sick leave, if necessary.

5. HR Communication and Documentation

Submitting forms and documents to HR

  1. Go to the “HR” or “Documents” section in your account.
  2. Click on “Submit Document” or a similar option.
  3. Upload the required forms or documents and provide any necessary information.
  4. Submit your documents and wait for confirmation or feedback from HR.

Communicating with HR and management through the portal

  1. Navigate to the “Messages” or “Inbox” section.
  2. Click on “Compose Message” or a similar option.
  3. Select the appropriate recipient(s) from the list, such as your manager or HR representative.
  4. Write your message, attach any necessary files, and click “Send.”

Reporting workplace concerns or incidents

  1. Visit the “Incident” or “Concerns” section in your account.
  2. Click on “Report Incident” or “Submit Concern.”
  3. Provide a detailed description of the issue, including relevant dates, times, and people involved.
  4. Attach any supporting documents or evidence, if applicable.
  5. Submit your report and wait for a response or follow-up from HR or management.

6. Time and Attendance Tracking

Clocking in and out through ACES ETM

  1. Log in to your ACES ETM account.
  2. Navigate to the “Time and Attendance” or “Clock In/Out” section.
  3. Click the “Clock In” button at the beginning of your shift and the “Clock Out” button at the end of your shift.
  4. Confirm your hours and breaks, if required.

Reporting and correcting timekeeping errors

  1. Go to the “Time and Attendance” or “Timesheet” section in your account.
  2. Review your recorded hours and identify any discrepancies or errors.
  3. Click on “Report Error” or “Request Correction.”
  4. Provide a detailed explanation of the issue and the necessary corrections.
  5. Submit your request and wait for approval from your manager or HR.

Reviewing attendance records and tracking overtime

  1. Visit the “Time and Attendance” or “Attendance Records” section.
  2. Review your attendance history, including tardiness, absences, and overtime.
  3. Address any discrepancies or concerns with your manager or HR.

7. Training and Development Resources

Accessing and completing online training courses

  1. Log in to your ACES ETM account.
  2. Navigate to the “Training” or “Learning” section.
  3. Browse available courses and select the ones relevant to your position or interests.
  4. Complete the courses and any associated assessments, following the provided instructions.

Tracking your progress and certifications

  1. Go to the “Training” or “Learning History” section in your account.
  2. Review your completed courses, certifications, and progress toward specific learning goals.
  3. Update your profile with any new certifications or achievements.

Requesting additional training or development opportunities

  1. Contact your manager or HR representative through the portal’s messaging system or in person.
  2. Express your interest in specific training or development opportunities.
  3. Provide a rationale for your request, such as how the training will benefit your performance or the company.

8. Tips for Maximizing ACES ETM Usage

Best practices for using the portal effectively

  • Log in regularly to stay informed about schedule changes, company updates, and new resources.
  • Familiarize yourself with all the features of the portal to make the most of its capabilities.
  • Keep your personal information and preferences up to date.

Common pitfalls and how to avoid them

  • Failing to clock in or out properly: Always double-check your clock-in and clock-out times.
  • Ignoring important messages or updates: Check your messages and notifications regularly.
  • Not taking advantage of training opportunities: Actively seek out and engage with available training resources.

9. Conclusion and Further Resources

We hope these How-To Guides have provided you with the information and tools necessary to master the ACES ETM employee portal. As you become more familiar with the platform, you’ll be able to maximize its features and streamline your work experience.

We encourage you to explore other sections of our website, such as Tips & Tricks and Resources, for more valuable insights and guidance on making the most of ACES ETM. Additionally, don’t hesitate to reach out through the Contact Us page if you have any questions or need further assistance.

Remember that ACES ETM is designed to simplify your work life and empower you as an employee. By utilizing its features and staying informed, you can take control of your work schedule, benefits, and professional development. We wish you the best of luck in your journey with ACES ETM!