Top Frequently Asked Questions (FAQs) About ACES ETM
1. Introduction
As a user of the ACES ETM employee portal, you may have encountered questions or issues while navigating the platform. In this article, we address the top frequently asked questions related to ACES ETM, providing clear answers and guidance to help you make the most of this valuable tool.
2. What is ACES ETM, and who can use it?
ACES ETM is an employee portal designed for employees of L Brands, the parent company of popular retail stores such as Victoria’s Secret, Bath & Body Works, and PINK. This platform allows employees to manage various aspects of their work, including schedules, paystubs, and benefits information.
3. How do I log in to the ACES ETM portal?
To log in to the ACES ETM portal, visit the official login page at [ACES ETM login URL]. You will need your L Brands employee ID (usually a 6 or 7-digit number) and password. If you are a new user, you may need to obtain these credentials from your manager or HR representative.
4. I forgot my password. How can I reset it?
If you’ve forgotten your password, click on the “Forgot your password?” link on the ACES ETM login page. Follow the instructions to provide the necessary information, and you will receive an email with a link to reset your password.
5. How can I view and manage my work schedule on ACES ETM?
Once logged in to the ACES ETM portal, navigate to the “My Job” tab, and select “Work Schedule.” Here, you can view your current schedule, request time off, or swap shifts with other employees.
6. Where can I find my paystub and payment information?
To access your paystub and payment information, log in to the ACES ETM portal, and navigate to the “My Pay & Benefits” tab. Here, you can view your paystubs, direct deposit information, and tax withholding details.
7. How do I update my personal information on the portal?
To update your personal information, log in to ACES ETM, and click on the “My Personal Information” tab. You can edit your contact details, emergency contacts, and other relevant information. Remember to save any changes before exiting the page.
8. Can I access ACES ETM from my mobile device?
Yes, you can access ACES ETM from your mobile device. Although there isn’t a dedicated mobile app, the portal is mobile-responsive and can be accessed through your device’s web browser. Simply visit the ACES ETM login page and enter your credentials as you would on a desktop computer.
9. Who should I contact if I encounter technical issues with the portal?
If you experience technical issues or difficulties with the ACES ETM portal, contact your manager or HR representative for assistance. They can help troubleshoot the problem or escalate the issue to the appropriate support team.
10. Conclusion
Navigating the ACES ETM portal can be challenging at times, but understanding the answers to these frequently asked questions can help you make the most of this essential tool. For additional information and resources related to ACES ETM, explore the other articles and guides available on our website.